Terms and conditions

  1. These terms and conditions apply to all offers, quotations, work and deliveries to be made by GO SURPASS LIMITS (GO SURPASS LIMITS is a tradenaam of the IK OVERTREF ME company, Dutch chambre of commerce #67994709) for the Client and agreements entered into by the Client and GO SURPASS LIMITS. These General Terms and Conditions prevail over any terms and conditions of the Client. Deviations from the General Terms and Conditions are only valid if expressly agreed and confirmed in writing.
  2. Assignments for GO SURPASS LIMITS are established through the purchase – directly or indirectly – by the Client of a product or service or as a result of a specific agreement concluded between the Client and GO SURPASS LIMITS . The execution of this assignment takes place in the manner described on the website of GO SURPASS LIMITS (www.gosurpasslimits.com) or in a manner agreed upon between the parties. The services to be performed will be carried out by GO SURPASS LIMITS and/or its Contractors/Executor to the best of their knowledge and ability.
  3. GO SURPASS LIMITS uses trainers/coaches for the execution of assignments (‘Contractors / Performers’). The work of these trainers/coaches is carried out according to the rules of conduct of the NOBCO(www.nobco.nl) and in accordance with the working method as described on the website of GO SURPASS LIMITS , unless otherwise agreed.
  4. Both the Client and the Coachee shall provide GO SURPASS LIMITS and its Assignors/Executives with all relevant information that serves to achieve maximum effectiveness of the training and coaching process. GO SURPASS LIMITS and its Contractors/Implementers undertake to keep this information confidential.
  5. GO SURPASS LIMITS and its Trainers/Executives do not enter into an obligation of result towards the Client or Coachee. However, GO SURPASS LIMITS is free, for commercial reasons, to make an indemnification if it appears that the intended result of the training and coaching program has not been achieved at all, and the parties agree that the cause of this lies in the negligence of GO SURPASS LIMITS and/or its Contractors/Executives. This compensation cannot be more than the repayment of a maximum of the price underlying the agreement.
  6. In case, for whatever reason, the Coachee fails to appear twice at the time agreed with the trainer/coach without prior cancellation, the training and coaching program will be automatically terminated without refund of costs.
  7. In case for any reason the Coachee is unable to start or continue the training and coaching process within 3 months from the start of the coaching or training, the process will be terminated without refund of costs.
  8. If due to actions or inactions of Client and/or Coachee additional costs are caused at the expense of GO SURPASS LIMITS , it has the right to claim reimbursement of these costs from Client and/or Coachee.
  9. Additional work that is not a standard part of the coaching or training or that is not included in an agreement entered into between the Client and GO SURPASS LIMITS may be performed by GO SURPASS LIMITS and/or its Contractors/Executives, provided that this work and the compensation for it are confirmed in writing or by e-mail between the parties.
  10. The purchase of products and/or services from GO SURPASS LIMITS results in invoicing of the amount of the products and/or services ordered to Client. Invoicing takes place immediately after commencement of the work or delivery of the product. Invoices are payable within 30 days of invoice date. Invoicing will be with VAT. In case of delivery of products and/or services via the website, payment must be made prior to delivery. Unilateral cancellation of the order by the client/coachee is possible. In that case a cancellation fee of 25% of the order amount will be charged.
  11. GO SURPASS LIMITS and/or its Contractors/Executives shall only be liable for damages that are the direct result of a gross failure in the performance of the work. In no case can the liability exceed €5,000. The liability expires immediately after the completion of the work on the coaching or training or a specific agreement. No liability will be accepted in case the website and/or digital learning environment should be unavailable for any reason.
  12. Client and/or Coachee undertake not to enter into a direct commitment with the Contractor/Implementer used by GO SURPASS LIMITS until 12 months after the end of a training and coaching process in the context of a coaching or training or other specific agreement between client and Contractor.
  13. GO SURPASS LIMITS has established its own complaint procedure.
  14. Copyrights and intellectual property in all text, photographic material, logos, website and other expressions of GO SURPASS LIMITS , as well as the 40 days concept belong exclusively to GO SURPASS LIMITS or its licensors.
  15. All agreements to be concluded by Clients and IK OVERTREF ME shall be governed by Dutch law.